LifeGrid Internet is committed to your privacy we are making our
information policies transparent.
On this page we describe the following:
What personally identifiable information of yours
or third party personally identification is collected from you through
the web site
The organization collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding
collection, use and distribution of the information
The kind of security procedures that are in place
to protect the loss, misuse or alteration of information under our
How you can correct any inaccuracies in the
If you feel that we are not abiding by our posted
Service through email or by mail at:
LifeGrid Internet 1810 Broad Ripple Ave #12.
Indianapolis, IN 46220
Information Collection and Use
LifeGrid Internet is the sole owner of the
information collected on this site. We will not sell, share, or rent
this information to others in ways different from what is disclosed in
this statement. LifeGrid Internet collects information from our
customers at several different points on our website and affiliate
Service Location and address verifications
At LifeGrid Internet, it is necessary to obtain a
physical address, including zip code, in order to check the location
for what Internet services are available to you and fulfill a quote
request. We also need a phone number or email address to contact you
with the results, unless you have reached us using our online chat
session during normal business hours.
LifeGrid Internet may collect personally
identifiable information when you fill out our order forms. We will
ask for your name, service address, phone number and email address.
LifeGrid internet uses this information collected to check our service
availability at your location and fulfill your internet service quote
request. Once you decide to get service from us, we may also be asking
for a credit application form to be signed where credit references
information will be requested from you. Protecting personally
identifiable information of our customers is very important to us. We
will not share nor disclose any of this information and will only use
it to be able to provide you with the best internet service possible.
A cookie is a piece of data stored on the
visitor's hard drive containing information specific to that visitor's
use of the website. Any information placed in the cookie is accessible
only to www.lifegrid.com, and will not be sold or shared with anyone
else under any circumstances. We use a cookie to store a unique
session identifier, and this allows us to maintain your shopping cart
from one page request to the next. We are also able to maintain your
session information from one visit to the next. By setting a cookie on
our site, our customers do not have to log in more than once, thereby
saving time while on our site. If a customer rejects the cookie, they
may still browse our site. Unfortunately, the customer experience will
be greatly curtailed, as the customer will be unable to log in or make
We use IP addresses to analyze trends, administer
the site, track customer's movement, and gather broad demographic
information for aggregate use. IP addresses are not linked to
personally identifiable information.
We use an outside shipping company to ship
orders, and a credit card processing company to bill customers for
goods and services. These companies do not retain, share, store or use
personally identifiable information for any secondary purposes.
We value your privacy very much at LifeGrid
Internet, and will never release any account information to anyone
outside of the necessary core groups that help our business function,
like those mentioned above unless our customers give us the authority
to do so.
This web site contains links to other sites.
Please be aware that LifeGrid Internet is not responsible for the
privacy practices of such other sites. We encourage our customers to
be aware when they leave our site and to read the privacy statements
of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
If a customer wishes to subscribe to our
newsletter, we ask for contact information such as name and email
address and zip code. If at any time you should wish to unsubscribe,
simply follow the link in your newsletter to update your email
preferences. You may reach us through our Customer Service department.
When our order form asks customers to enter
sensitive information (such as credit card number and/or social
security number), that information is encrypted and is protected with
the best encryption software in the industry - SSL (Secure Socket
Layers), provided by Thawte, a leading encryption software company
available today. While on a secure page such as our order form, the
lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to unlocked, or
open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to protect
customer-information offline. All of our customers' information, like
the sensitive information mentioned above, is restricted in our
offices. Only employees who need the information to perform a specific
job (for example, a salesperson) are given access to personally
If you have any questions about the security at
our website, you can send an email to our Customer Service department
Correcting/Updating Personal Information
If your person information changes you can add
new information or delete any addresses or credit cards from your
account by opening a trouble ticket using our helpdesk email address.
You can also modify your login information and opt out of our
newsletter from the same manner. Of course, if you prefer speak to a
human, we can be reached at (317) 257-7170.